Who we are
Our website address is: https://dirtyhippo.co.za.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements
old statement below
Dirty Hippo Pty. (Ltd.) (“Dirty Hippo”) is committed to protecting your privacy. This Statement of Privacy applies to the DirtyHippo.com Web site and governs data collection and usage at all Dirty Hippo sites, sub-sites and services; it does not apply to other online or offline sites, products or services. Please read the Dirty Hippo Statement of Privacy.
DirtyHippo.com is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.
Collection of your Personal Information
As an E-commerce Web site, DirtyHippo.com collects personal information, such as your e-mail address, name, home and/or work address and/or telephone numbers. Information collected by DirtyHippo.com is used solely for the purpose of billing your online purchases. DirtyHippo.com does not collect any information about your computer hardware and software.
Dirty Hippo encourages you to review the privacy statements of Web sites you choose to link to from DirtyHippo.com so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites not owned and managed by Dirty Hippo.
Use of your Personal Information
Dirty Hippo and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Dirty Hippo may also use personal information to inform you of other products or services available from DirtyHippo.com and its affiliates. Dirty Hippo may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Dirty Hippo does not sell, rent or lease its customer lists to third parties.
Dirty Hippo may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
Dirty Hippo does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Dirty Hippo may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Dirty Hippo or the site; (b) protect and defend the rights or property of Dirty Hippo, including its Web sites, products and services; or (c) act under exigent circumstances to protect the personal safety of users of Dirty Hippo or the public.
Personal information collected on this site may be stored and processed within South Africa or any other country in which Dirty Hippo or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.
Control your Personal Information
Dirty Hippo offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing hello@dirtyhippo.com. Please be sure to provide complete account information so we can identify you in our records.
You may also stop the delivery of future promotional e-mail from Dirty Hippo by responding directly to any email you receive with a request to remove you from the mailing list
Security of your Personal Information
Dirty Hippo is committed to protecting the security of your personal information. We use a variety of reasonable security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities.
Only your order data billing, shipping, and order contents data is stored on our server.
DirtyHippo.com does not process, store or transmit any Credit Card or other payment related information. All payment information is handled, stored and processed directly by our contracted payment-gateway partner(s). Our payment-gateway partners’ Privacy Policies will be available from their respective websites and/or service channels.
Cookies and Browser Information
DirtyHippo.com may store cookies on your computer or device in order to recognise returning visitors. Cookies does not contain any personal or any identifiable information.
Changes to this Statement
Dirty Hippo will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Dirty Hippo will use your personal information, Dirty Hippo will prominently post such changes prior to implementing the change. Dirty Hippo encourages you to periodically review this Statement to be informed of how Dirty Hippo is protecting your information.